Microsoft Facing Lawsuit Over Unfair Software Pricing
Microsoft is being sued by the Australian consumer watchdog for allegedly misleading millions of users regarding its Microsoft 365 platform.
The Australian Competition & Consumer Commission (ACCC) claims that Microsoft advised users to stick to an auto-renewal deal on their Microsoft 365 package, despite cheaper or more useful offers being available.
- Up to 2.7 million Microsoft 365 users could be affected, including those with Personal and Family plans.
- The ACCC complaint alleges that Microsoft failed to offer appropriate advice to users after adding its Copilot AI platform to the 365 platform in Australia in October 2024.
The company allegedly misled millions of users regarding its Microsoft 365 platform.
A successful case could result in a payout for affected users.
Author's summary: Microsoft sued over unfair pricing.