Shadow Admin: A Morale-Sapping Issue
According to research by Perk, a travel and spend management platform, 76% of UK employees spend a significant portion of their working week on admin tasks, leading to reduced morale and increased burnout.
- Workers lose an average of 9 hours a week to "shadow work", nearly a quarter of a 40-hour week.
- 12 minutes of focus are lost every time they switch back to core tasks.
- Activities such as planning business travel, filing expense claims, and managing team admin contribute to the issue.
Half (50%) of UK employees identified shadow work as the biggest driver of burnout, while 52% reported that these extra tasks negatively affect their job satisfaction.
Author's summary: Employees spend a quarter of their week on shadow admin, affecting morale.
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